What’s New on the 2022 Ram Heavy Duty?Ĭhrysler’s Uconnect 5 multimedia system has been added to Big Horn and higher trim levels. Rear-wheel drive is standard, and four-wheel drive is optional. The diesel engine makes as much as 1,075 pounds-feet of torque in the 3500. Offered in 25 form, a 410-horsepower, 6.4-liter V-8 engine paired with an eight-speed automatic transmission is standard, while a Cummins turbo-diesel 6.7-liter inline-six that makes 370 or 420 hp and a six-speed automatic is available. The Ram Heavy Duty can seat up to six, and it competes with the Ford Super Duty and Chevrolet Silverado HD. These are massively capable trucks, and when properly equipped the 3500 version can tow in excess of 37,000 pounds. The quality is absolutely terrible and the customer service from Ram is even worse.The Ram Heavy Duty is a full-size pickup truck aimed at people with serious towing and hauling needs. This is the last Chrysler product I will ever buy. Currently 4 of the 5 vehicles sitting in my driveway are Chrysler products. Ram customer care is telling me 6-8 weeks before they will do anything about it. I contacted Ram customer care, complete waste of my time. The truck has been down for 40 days so far and they have no idea when it will be fixed. Now they have the transmission out of the truck. Next they re-flashed the computer, that didn’t fix it. First they replaced the transfer case, that didn’t fix it. I went back to the dealership and this time they agreed there was a problem. By the time the truck had 15,000 miles on it there was a noise all the time. I took the truck to the dealership and they couldn’t find anything wrong. Then I noticed a noise in the drivetrain when going from drive to coast. The truck ran great for the first 9,000 miles. I bought a brand new 2020 Ram with the 6.7 diesel.
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